RACONTEUR Changing face of UK skincare

In 2006 Boots received a call. BBC TV’s Horizon programme asked if the company would be involved in a documentary on how cosmetic companies support their skincare product claims.

A risk? Undoubtedly. For although Boots had faith in their research concerning a new serum called No 7 Protect & Perfect by conducting an independent study with Manchester University, they were taking on assumptions about the skincare industry that many women were spending their money on anti-ageing skincare that simply didn’t work.

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